Shipping Policy

At TOUCHBeauty, we are committed to providing reliable and efficient global shipping. No matter where you are, we ensure your order is processed smoothly, handled with care, and delivered safely to your doorstep. Our logistics team manages both shipping and customs clearance, so you can enjoy a hassle-free shopping experience.

Shipping Fees

Free Standard Shipping on orders over $30 USD
A flat $8 USD fee applies to orders under $30 USD

All shipments include full logistics handling and customs clearance at no additional cost.

Shipping Destinations & Estimated Delivery Time

We ship to the following countries with an estimated delivery time of 7–10 business days:

North America:
United States, Canada, Mexico
Europe:
United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Cyprus, Ireland, Greece, Bulgaria, Portugal, Hungary, Slovakia, Czech Republic, Romania, Finland, Denmark, Norway, Estonia, Latvia, Lithuania, Croatia, Slovenia, Switzerland
Middle East & Gulf:
United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, Turkey, Israel
Asia & Oceania:
Singapore, Malaysia, Thailand, New Zealand, Australia, Japan, Hong Kong, Vietnam, Philippines, South Korea
South America & Latin America:
Brazil, Peru
Africa:
South Africa, Nigeria, Ghana, Uganda, Kenya, Tanzania, Rwanda, Angola, Morocco, Senegal, Mauritius, Réunion, Madagascar, Seychelles, Zambia

Note: Deliveries to remote or less-accessible areas may take slightly longer.

Customs Duties & Import Taxes

TOUCHBeauty manages customs clearance for all international orders, ensuring a smooth delivery process.

In most cases, you will not be required to pay import duties.
If certain regions require additional local taxes, the carrier may contact you for final payment—this depends on local policies, not on TOUCHBeauty.

If the buyer refuses delivery, provides incorrect information, or declines any required import steps (when applicable), resulting in a return shipment, all related fees—including duties and return shipping—will be the buyer’s responsibility.

Order Processing & Tracking

Orders are processed within 2–3 business days
A tracking number will be emailed once the package is dispatched
If the email doesn’t appear in your inbox, please check your spam/junk folder or contact us

Tracking updates may take 24–48 hours to appear after shipment.

Need Help?

If your country is not listed or you have questions about shipping:

Email: service@touchbeauty.com