Shipping Policy
At TOUCHBeauty, we are committed to providing reliable and efficient shipping services to customers worldwide. No matter where you are, we strive to offer the best delivery options available for your location. With extensive experience in global logistics, we ensure your package is handled with care and delivered safely to your doorstep.
Shipping Destinations
| Region | Countries | Estimated Delivery Time |
| North America | United States | 5–7 Business Days |
| Canada | ||
| Europe | Germany, Italy, Spain, France | 7–9 Business Days |
| Austria, Belgium, Latvia, Bulgaria, Lithuania, Croatia, Luxembourg, Malta, Czech Republic, Netherlands, Denmark, Poland, Estonia, Portugal, Finland, Romania, Slovakia, Slovenia, Greece, Hungary, Sweden, Ireland | ||
| United Kingdom | ||
| Asia Pacific | Singapore, Malaysia, Thailand | 7–9 Business Days |
| Australia, New Zealand | 7–10 Business Days | |
| Middle East | Saudi Arabia | 7–10 Business Days |
| Dubai | ||
| United Arab Emirates | ||
| Turkey |
Note: Delivery to remote areas may require additional time. Actual delivery times may vary based on your specific shipping address and unforeseen circumstances.
Shipping Fees
We offer free standard shipping on all orders over $50 USD. For orders under $50, shipping fees are calculated at checkout based on your delivery address. Additional charges may apply for remote or difficult-to-access locations.
Customs Duties and Import Taxes
For international shipments, customers are responsible for any applicable customs duties, taxes, and import clearance. While we can deliver the package to your country, we are not able to clear customs on your behalf. You may be contacted by your local customs office to complete the import declaration or make necessary payments.
Important: If the buyer refuses to cooperate with customs clearance or declines delivery, resulting in a return shipment, all related costs—including incurred duties, taxes, and return shipping fees—will be borne by the buyer. Please be aware of potential import-related charges when placing your order.
Order Processing & Tracking
All orders are processed and shipped within 2–3 business days. Once dispatched, you will receive an email containing your tracking number. If you do not see the tracking information in your inbox, please check your spam or junk folder. If it's still not found, feel free to reach out to us for assistance.
Can’t Find Your Country?
If your country is not listed above, please contact our customer service team for information about shipping availability and options.
Email: service@touchbeauty.com
